Technology as a Tool

Technology: Does the use of technology aid students with their learning and teachers with their teaching? Is the use of technology occurring naturally in the classroom? Can technology direct instruction? My grad class colleagues have been discussing the possible uses of Webtrain, which is a tool for web conferencing. I first learned about Webtrain last year, when one of my colleague's son was taking Math 10 by correspondence. He could log onto Webtrain in the evening (I believe once a week.) for math assistance. To the best of my knowledge this software tool worked very well.